Frequently Asked Questions (FAQ)

Q. What is Invoice?

A. Invoice is easy to use online invoicing software for small businesses & freelancers. Invoice makes it easy to keep track of all outstanding payments.

Q. How can I register?

A. To register, you need to provide a valid email address, phone number and a unique password best known to you alone for security reasons.

Q. How long does it take for my money to reflect?

A. Your money reflects instantly in account once the payment is successfully verified. Transfers to your account are free.

Q. Does Invoice work on my Mac, PC and mobile device?

A. Invoice is a cloud-based solution. That means it can be accessed on all devices. All you need is a modern web browser with Javascript enabled, you'll be able to keep track of your invoicing needs using any device with an internet connection — whether you're at home, in the office or on the go.

Q. Who's there when I need help?

A. We are — if you ever have any questions or concerns, need technical support or help getting started with Invoice, just write us a quick email to support@invoice.ng. Our 24/7 customer support team will help you out.

Q. Is Invoice really free?

A. Absolutely! Invoice allows you to send unlimited invoices to an unlimited number of clients all at no cost.

Q. Can I accept payments online with Invoice?

A. Yes! Invoice has an integrated payment solution that allows you to easily accept payments from clients anytime, anywhere.

Q. Is payments in other currencies available?

A. Not yet. Foreign currency payments are currently in beta and will soon be available to all.

Q. What is the fee for accepting payment online?

A. For successful online payment transaction, we charge a flat transaction fee of 100 Naira per transaction for local card and 3.5% + 100 Naira for international cards. Please note that max limit in transaction amount per invoice is 150,000 Naira. No hidden fees. No service charge.

Q. How secure is Invoice?

A. Keeping your data secure is one of our top priorities. Our website uses bank-grade SSL (Secure Sockets Layer) encryption for all access and transactions, we perform daily backups, and our payment processor is fully PCI-compliant.

Simple & Affordable Pricing

₦100 per successful invoice paid online for local transactions and 3.5% + ₦100 for international transactions. No hidden fees. No service charge.